FirstEnergy Reports & Customer Service

FirstEnergy Corp. is an electric utility company headquartered in Akron, Ohio. Established in 1997 through the merger of Ohio Edison and Centerior Energy, FirstEnergy and its subsidiaries are engaged in the distribution, transmission, and generation of electricity, along with providing energy management and other energy-related services.



FirstEnergy Complaints

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2
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FirstEnergy Outage Map (Live)

FirstEnergy Live Outage Map

FirstEnergy Comments

Facing issues with FirstEnergy or have any questions? Share your issues and questions with the community. You can also share your feedback and suggestions. We will try to respond to your comment as soon as possible.

Recent Posts

(RO) Ronan Park Image
(RO) Ronan Park 22 hours ago

@firstenergycorp I sent a check for one of my bills. Sent on Jan 6th. Bad weather may be part of the problem but since you do not allow credit card payments without a hefty fee, you will just have to wait for it.

Kathiann M. Kowalski Image

Experiencing another power outage from @firstenergycorp’s CEI utility, this time in 13-degree weather.

Ange Image
Ange 1 day ago

@BGatesIsaPyscho @firstenergycorp Dead Corps shall pay hefty lawsuits and fines & be living in poverty theirselves if anything happens in #OHIO. Bad enough our #Governor was caught up in the #BiggestEnergyScandal EVER IN HISTORY.

Corey Image
Corey 1 day ago

@firstenergycorp how do I speak to a human rather than your automated service? Don’t make me show up to a brick and mortar. I need my start service changed and I do not have hours to wait for a human.

C Kevin Singer Image

@firstenergycorp no. We just found out that no one HAS been working on it.

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FirstEnergy Customer Support

Find latest FirstEnergy Customer Care Numbers (24 hours helpline), 1800 Toll Free Number, Fax Number, Email Address, Twitter Account, Facebook Page, Live Chat, Customer Account Login etc. We regularly update this details and provide you with accurate up-to-date information .

Address:

FirstEnergy's mailing address is: FirstEnergy Corp. 76 South Main Street Akron, Ohio 44308

Phone Numbers:

Customer Care Center : 1-888-544-4877

Website & Links:

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